Our helpline service

The Concrete Centre aims to enable designers and provide generic guidance on the full range of concrete solutions. Technical guidance, in the form of publications and webinars as well as an enriched calendar of event activity are produced in order to assist designers in their specification and use of concrete and are created to enable effective interpretation of best practice and standards. 

To supplement the published guidance above, The Concrete Centre also offers a free helpline service, which is staffed by a small team comprising architects, engineers and building physicists who can answer a wider range of queries and/or supply links to information (either through our own guidance or published by others).

Access to the helpline service is via the form below only as staff are disparate and this is the quickest way to direct enquiries to the correct technical expert. Those with an enquiry should be aware that our resource is limited to a maximum of approx. 30 mins per enquiry to ensure our ability to answer as many as possible. 

Please fill in the form below to submit a helpline query.

The contact number will only be used as part of this helpline enquiry.
The more information you are able to provide, the more likely we will be able to assign the correct staff member to respond.
The Concrete Centre regularly contacts registered users with email newsletters, event invitations and updates on new guidance.
I agree to helpline terms & conditions:
The Concrete Centre cannot be an alternative to a paid-for service provided by a project engineer, architect or other specialist. All advice or information from MPA The Concrete Centre is intended for those who will evaluate the significance and limitations of its contents and take responsibility for its use and application. No liability (including that for negligence) for any loss resulting from such advice or information is accepted by MPA The Concrete Centre or its subcontractors, suppliers or advisors.
If you have drawings or any supplementary information that will assist us in answering your query, please upload here.
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